At Gateway Baptist Church, we are committed to protecting the privacy of individuals who provide personal information to the church. We have adopted the Australian Privacy Principles and the Australian Privacy legislation as the basis for the ways we collect, hold, use and disclose any personal information we collect or receive.
Personal information is information or an opinion about an identified person, or a person who is reasonably identifiable.
Gateway Baptist Church only collects, holds and uses personal information for:
We do not disclose any personal information to external organisations or individuals, in Australia or overseas, without the consent of the person unless we are specifically required by law to do so.
We do not share any personal information with other organisations or individuals.
Gateway Baptist Church collects contact information such as names, addresses, contact numbers, email addresses and other information such as church and group memberships and attendances, dates of birth, family members, baptisms, Blue Card numbers and areas of service.
For clients of Gateway Counselling & Wholeness Centres, information such as appointment details and Medicare numbers (where relevant) is collected in order to provide those services. Confidential session notes are made by the treating professionals and are handled in accordance with the requirements of their Professional body. These notes are not available to Gateway Baptist Church.
For staff members, additional information directly relating to their career and current employment is collected in accordance with our Human Resource Management policies.
For financial transactions we collect credit card details and these are handled in accordance with the Payment Card Industry Data Security Standard. We collect bank account details for people we make payments to.
Sensitive information such as criminal records, political opinions or associations, trade union memberships, philosophical beliefs, sexual orientation or practices, biometric information and the like is not collected.
Information pertaining to health is collected only where necessary, such as:
Information about country of birth and language background is collected for Carewerx clients and volunteers to enable this ministry of language training, assistance and support for refugees.
Images and videos may be captured during our services and events and used for promotional and archival purposes. Our morning services (mainly at Mackenzie) may be filmed and/or live streamed and may be made available on our website. In the process of capturing a worship experience, our footage may include images of participants, mainly from behind. Any person who wishes to opt out of appearing in any of Gateway’s promotional, archival or live stream material, may contact our Office Manager on 07 3291 5900 or email email@example.com.
We collect personal information through verbal interaction, completion of paper or online forms such as event registration forms, connect cards, application forms, client intake forms and group information forms. This information is collected from the person themselves or from a parent/guardian/carer (for children or where otherwise necessary). Where attendance records are collected, this is done through sign-in sheets, online registration systems or direct observation.
The information collected is either disposed of after its use or held in one of the following forms:
Gateway Baptist Church ensures reasonable steps are taken to make sure that all information collected is accurate, up to date and protected from unauthorised access, modification or disclosure. Network access privileges are assigned to a limited number of staff for the purpose of updating, modifying and editing. These positions are reviewed regularly to determine if they are still appropriate. Ministry leaders with access to personal information are made aware of this policy and associated procedures and are required to comply with them.
Archived material is stored in a secure and confidential environment.
Any person whose personal information is held by Gateway Baptist Church may request access to that personal information and, where necessary, request correction to that information.
Some of the personal information we hold about people is held in Church Community Builder (CCB) and can be accessed and corrected by the person by logging into that system from our website (www.gatewaybaptist.com.au).
Alternatively, to view or seek correction to personal information held by Gateway Baptist Church a person may contact our Office Manager as follows:
Any person whose personal information is collected or held by Gateway Baptist Church may ask or complain about how we collect, hold or use their personal information, by writing, phoning or emailing our Office Manager using the contact details above.
Any complaint received will be handled in accordance with our Complaints and Feedback Policy which is available on our website at www.gatewaybaptist.com.au/feedback or from our office.
This policy is documented above and can be printed from your web browser.
Paper copies are available on request from our office or by contacting our Office Manager as above.